Episode 2
Customer is King: Relationship, retention & renewals
Discover how sales and operations teams can work seamlessly to enhance customer satisfaction and how investing in your crew and tech can lead to long-term client relationships.
Discover how AI is transforming workflows and ops in the landscaping industry
Learn how to gather critical data and conduct strategic planning
Find out how to prepare for cost increases in labor, materials, and equipment while staying competitive
Shawn Prince
President, Field Services
Attentive.ai
Jon King
Director of the Operations
Exteriors Division at Continuum Services
Steven Brahney
President
Fixasphalt
Niwar Nasim
President
Nasim Landscape
What you’ll learn
Our episode featuring a brilliant panel will equip you with knowhow on
Relationship building
Being present and visible strengthens relationships. Understand how to maintain open, prompt communication to build trust with your customers and establish ontinuous touchpoints.
Customer-first culture
Understand how to align your sales and operations teams and why going above and beyond, through personalized touches, can make a big impact.
Referrals & tech
Discover how referrals can drive lead gen and how incorporating tech across prospecting to bidding can help ensure your team's bandwidth goes where it matters.
Related resources
Check out other resources like our eBooks, templates, and more episodes of Attentive.ai's FuelUp Webinar series
Ebook
Manual bidding slowing you down? No more!
The difference between winning a project or losing out to the competition often comes down to two key factors: speed and accuracy. Learn how you can bid jobs fast & accurately with AI.
Get access to our ebook
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Template
Landscape business sales & business development playbook
Enhance your sales and business development strategies with our playbook. Access proven tactics, tools, and frameworks, covering everything from prospecting to client engagement and closing deals.
Download now
Webinar
How to create "win teams" for your business?
Lara Moon, Divisional VP of Sales at BrightView Landscapes, talks the concept of building 'win teams.' She highlights how these teams, comprising individuals with varied expertise, help create unique solutions for clients.
Watch now
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